Our daughter, husband and two grandkids were coming to visit us in San Antonio for Thanksgiving. Instead of carting their baby seats on the plane, we arranged to get a stroller and two baby seats from My Tots. JB was great. His service and punctuality were excellent. The seats were top shelf and the pricing was good. As long as the grandkids come to San Antonio and are in need of these travel items, we will always use My Tots.
All I can say is wow! We were travelling to San Antonio and Houston on vacation and were concerned about all the extra stuff we'd have to bring for our 15 month old. Those concerns disappeared after speaking with JB. He was very prompt and friendly. The car seat was great and our little one loved it. We definitely will be using them again! Thanks for making our trip a lot less stressful!
We recently traveled to San Antonio in order to visit family, and we were concerned about traveling with our 15-month old daughter due to the need for a car seat. I found My Tots Travel during a random internet search, and literally within a few moments, everything was arranged. The pickup was easy, and the car seat worked perfectly the entire time we were in Texas. JB and his team could not have been more friendly or easier to work with, and we will absolutely work with them again when the situation arises. Thank you very much!!
We recently traveled to San Antonio and Corpus Christi for family vacation and I was concerned about traveling with an 18 mo old because of the need of a carseat and stroller. Well JB took that concern away. It was so nice being able to fly without needing to check a stroller and car seat. And just plain dealing with the bulk of it in the airportsJB was there and waiting for us at the rental car place when we got there. We also rented a pack n play because you never know the condition of the cribs at hotels. All the equipment was clean and up to date just like JB promised! If/when we travel to San Antonio again we most certainly will be contacting JB again! Thank you very much for making travel easier when you have an energetic toddler to chase after!
We recently were in San Antonio for a wedding, with a 7 month old. We rented an infant bundle and Exersaucer. JB met me at the airport with all the equipment, which was in good condition and very clean. Having the stroller, bed, and Exersaucer was a lifesaver at the rehearsal dinner,before and during the wedding. We had a little trouble finding the rental car return location on the day we were leaving, and I was very nervous about returning the rentals and still making our flight. JB was right there as soon a we pulled up, took out the car seat base so I did not have to take time to do so, and sent us on our way. I would give this company my highest recommendation.
My husband and I recently rented a pack n play and booster seat for our stay in San Antonio. JB was very accommodating and met us at the airport car rental place upon arrival and as well when we were leaving. The items we rented we as promised and saved us the hassle of having to bring our own on vacation. I would highly recommend renting baby equipment as it makes it much easier when traveling with an infant/child. Thank you!
We rented a Stand and Sit Stroller from MyTotsTravel while in San Antonio. JB was more than accommodating. He was always quick to return a phone call, even on Sunday. He also didn’t charge any hidden fees delivery or otherwise, that I experienced at the other rental place. Please see my story on why you should ONLY rent from MyTotsTravel.
This stroller was great for our almost 3 year old son, and 1 year old daughter. We took it to Sea World twice and all over the downtown/Riverwalk area. Great for storing items below and keeping your kiddo’s safe.
Lastly, JB was able to deliver within a few hours of our initial request. I know he cannot always do that, but it really shows how he puts the customer first. Thank you so much JB & we will certainly be back to visit your wonderful city again & make sure we only rent from you!
Reasons NOT to rent with the “OTHER” Baby Rental Company in San Antonio--------
I rented the other items 2 car seats, bed rail, and high chair we needed from the other baby rental company in San Antonio. WHAT A MISTAKE!!!!! I chose the other rental company because of they were less expensive. At least that’s what it seemed at first. DO NOT RENT FROM THEM!!!
1--- They wanted to charge an $89 delivery fee to deliver the car seats to Enterprise Rent a Car, and then deliver the other items to the hotel since we didn’t think the high chair would fit in our rental car. I was able to get her to reduce that fee to $49. I checked w/ JB, and he doesn’t charge any delivery fees to do this within the downtown area and airport car rental places.
2--- Since we didn’t get to the car rental agency when we thought we would, there was an additional charge of $10 per 30 minutes that she had to wait. We were about 45 minutes “late”. We have rented car seats twice before in HI & FL and haven’t had to actually meet anyone there. The other rental agencies dropped off the car seats and we picked them up when we arrived to rent the car. Any parent traveling with children knows, sometimes you don’t arrive exactly when you want or expect to. Really, anyone that has traveled, with or without children, knows this.
3--- When we tried to place one of the car seats in the car, the LATCH belt would not tighten to the appropriate length, in order for the seat to be secure, and there was no anchor strap. After 40 minutes in 95+ degree heat & one baby that was hot and tired of trying to get it secured, and failing, we decided to rent a car seat from Enterprise Rent a Car for double the cost of the original fee from this rental place. MAJOR HASSEL. I was refunded the cost of this rental, but told that my husband and I must have done something wrong in installing it. This was her quote, “There really isn't anything wrong with the car seat. That is the way that seat is made.”
4--- When returning the one car seat we did rent from the other baby rental company, we were charged another $10 “waiting” fee.
I ended up paying more with this company in money and hassle. JB was very friendly and worth every penny. He is honest and fair. The stroller we rented was very clean and just a great deal! Thanks again JB & like I said we will be back & look forward to using you again!
The Ahern Family
We rented a stroller for our 2 1/2 year old grand daughter while we were staying in San Antonio. The stroller was large enough to be comfortable for her and easy to fold up and put in our car for transportation to and from the various tourist venues in SA. JB went out of his way to bring the stroller to our hotel on the far northwest side of SA without charging us extra he also came and picked it up when we were ready to leave. Being able to travel without the bulk of a stroller in the car is well worth the cost of the rental, which was extremely reasonable anyway. Thanks JB!!!
I rented a car seat for my four year old and JB went out of his way to deliver the seat to my parents and then met us at the airport early Sunday morning to pick the seat back up. I thought JB provided exceptional service and exceeded my expectations. The seat was like new and worked perfectly and much better than what I had gotten from a rental car agency a year earlier. I would absolutely rent from My Tots Travel again.
I rented the CARES airline restraint for my 2 year old on a 5 our flight. It was excellent. Easy to use, and my toddler couldn't wiggle around and climb on other seats. I am so thankful I didn't have to lug around my 25 pound car seat! Best of all the restraint was delivered to me at the airport and customer service was extremely flexible. Thank you!
I was supposed to fly out to California and had plans to take my toddler's carseat. Thank God I found this site. JB and Lilli were so wonderful! I was able to rent the CARES Harness 2 days before my flight. The harness worked great! Even my husband was convinced. Thank you guys, you made my life a little easier. : :
I was in a bind and needed the CARES system for a trip early the next morning and JB was able to accomodate me at the last minute! He was very helpful, professional and prompt! The CARES system worked great keeping my little 3 year old in place during the flights, which put me at ease! Thanks JB for all your help!
Love Rockin Green! It is awesome for diapers and I can't wait to try the new scents
The customer service you will receive through My Tots Travel is excellent! I purchased the CARES system and Lilli and JB took great care of me and understood my needs and time constraints. The customer service is on par with Nordstroms! I highly recommend My Tots Travel to anyone.
From: San Antonio
These BabyLegs are great stocking stuffers... all three of my nieces are getting these for Christmas.
From: San Antonio, TX
Thank you for your quick turn around time and great customer service. We love the CARES system and found it to be perfect for our two year old son.