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MyTotsTravel.com

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WELCOME to MyTotsTravel.com

Making travel with kids just a little bit easier.  

Diapers, Formula, Food and More Delivered to your Vacation Destination!

FAQs

RENTAL Questions TOP

Follow us on Twitter @mytotstravel.  Become a Fan on Facebook  Read our Blogs: http://mytottravels.blogspot.com/ and http://voices.mysanantonio.com/mytottravels/ 

When should I reserve my rental items?
We recommend that you reserve your items as soon as you have confirmed your travel plans.  We accept reservations up to a year in advance.  We can usually accommodate your reservation with a few days notice however we highly suggest that you book EARLY for rentals during holiday periods and in the summer months to ensure item availability.

What is the process to rent the CARES system?
Obviously if you are renting the aviation restraint system you will need it with you when you board the plane.  With a rental made a minimum of 4 days prior to your departure we can ship your CARES rental anywhere in the US and Canada for $8 and $15 respectively via USPS Priority Mail plus the cost of the rental.   For rental needs requiring sooner delivery Express shipping is available for an additional cost. 

PLEASE NOTE:

Once your trip is concluded you must mail the system back in the box it was shipped to you or another sturdy BOX by USPS Priority Mail and you should insure it.  Do NOT mail it back in an envelope otherwise you risk damage that may not be covered by the insurance and you will be responsible for the full retail price.  Your return shipment must be postmarked the next business day (including Saturdays) after your rental ends otherwise you will be charge the daily rental rate of $5 per day and after 5 days without the rental or further communication you will be charged the full retail price.  Should you require additional days or encounter any problems contact us immediately to discuss availability.

 

For more details regarding shipping please contact us at 210-849-9061 or mytotstravel@gmail.com.


What if I need my rental order delivered in San Antonio or surrounding areas within 24 hours?
Please call us at 210-849-9061 because although we do understand that emergencies arise and we’ll do our best to fulfill any last minute requests we’d like to understand your needs and ensure that we can deliver . In some cases a last minute order (less than 30 hours prior to delivery) may be subject to an additional express charge of $15.


Do you assemble or set up the crib and other items?
We can assemble or set up almost all items with the exception of car seats.  Due to liability reasons we can not install these.   

 

How much does delivery cost and what areas are included?
Delivery is free to SAT Airport and car rental companies at/by the airport as well as to any downtown hotel.  Delivery to any other location is charged as follows: $25 inside Loop 410, $40 outside Loop 410 but inside 1604.  For delivery outside Loop 1604 please contact us for a delivery quote to your location (typically charged depending on distance).

 

When is delivery available?
We schedule deliveries and pick-ups between the hours of 9 a.m. and 6 p.m. Mon-Sat.  If you need your items delivered or picked-up any other times or on Sunday please contact us so that we may work with your schedule

Is pick-up available for the rental items?
Yes, you can pick up your items by appointment.  Please contact us to set a date and time and get further information.

Is my card automatically charged when I rent the item(s) online? When will I be charged?

If you check-out your shopping cart on our site your credit card will be automatically charged by the end of the day.  To avoid early charges you should download the reservation form and FAX it along with your card info to us.  By following this route your credit card will be processed the day prior to your delivery.  You may also pay with cash; however, a credit card must be used to reserve and is still required to be on file in the event of any damages. Please note your payment in cash on your reservation request if you would like to do so. 

Can an order be cancelled for a full refund?

Orders cancelled within 48 hours of the scheduled delivery day will be charged 50% of the total (excluding any delivery charges). After 48 hours the full rental fee will apply. Please note however that during holidays order will be charge the full rental rate if the cancellation does not take place at least 5 days prior to the scheduled delivery date.


How safe are your products and are they clean?

We are parents ourselves so we understand how important a safe clean product is to you.   We thoroughly safety check and carefully clean and sanitize each product and any item that can be washed is laundered using only Charlie’s Soap safe, non-toxic, biodegradable detergent..  

 

In reference to safety, we check recall lists weekly and visually inspect all items.

CARES RENTALS TOP

What is the process to rent the CARES system?
Obviously if you are renting the aviation restraint system you will need it with you when you board the plane.  With a rental made a minimum of 4 days prior to your departure we can ship your CARES rental anywhere in the US and Canada for $8 and $15 respectively via USPS Priority Mail plus the cost of the rental.   For rental needs requiring sooner delivery Express shipping is available for an additional cost. 

PLEASE NOTE:

Once your trip is concluded you must mail the system back in the box it was shipped to you or another sturdy BOX by USPS Priority Mail or Canadian equivalent that will deliver in no more than 3 days and make sure to insure it.  Do NOT mail it back in an envelope otherwise you risk damage that may not be covered by the insurance and you will be responsible for the full retail price.  Your return shipment must be postmarked the next business day (including Saturdays) after your rental ends otherwise you will be charge the daily rental rate of $5 per day and after 5 days without the rental or further communication you will be charged the full retail price.  Should you require additional days or encounter any problems contact us immediately to discuss availability.

 

For more details regarding shipping please contact us at 210-849-9061 or mytotstravel@gmail.com.

CARES Instructions TOP
The instructions are written on the belt but if you'd like a visual you can watch this video.

Rockin Green FAQs TOP

From www.rockingreensoap.com:

 

Is it safe for my diapers?

Absolutely! You don’t have to worry about repelling or buildup with Rockin’ Green. And you only use a small amount with each load of clothes, so it rinses clean. In most cases you don’t even need to do an extra rinse!

 

Will it void my diaper warranty? Like with Bumgenius, etc?

Many manufacturers have specific instructions on how and what to use when washing your cloth diapers. For example Bumgenius states:

You should only use detergents that are free of dyes, enzymes, perfumes, essential oils, whiteners and brighteners.

Rockin’ Green is free of dyes, enzymes, whiteners and brighteners. So you can rest assured that it is safe for all diapers. The scented version does contain natural fragrances, so for those worried about warranty issues order either the soft rock version, or the classic or hard rock formula, unscented.

 

Can I use it on other laundry?

Yes! We use it on all our laundry here, and many of my customers find it easier to use one detergent for all their laundry.

 

My baby is really sensitive, what do you recommend?

Try the soft rock formula! It has been tested on some of the pickiest babies around with great results.

 

My diapers stink! Will Rockin’ Green help?

Yeap! You can do a mini-strip when you first start using Rockin’ Green to get the jump on the funk.

1. Fill your washer with hot water and 3 Tbsp of Rockin’ Green, along with your diapers.

2. Let it soak for approximately 30-60 minutes. Then launder as usual. If you have a HE machine, you may have to consult your manual  but you can usually do a soak by pressing the start or pause button.

*Tip: Repeat this process anytime you need a good deep-cleaning. If your diapers have excessive buildup or residue, it may take a few soaks to get them in good condition.

You can also do a soak anytime that you feel your diapers need a good deep cleaning.

Keep using Rockin’ Green to keep the stinkies at bay.

 

Do I need to do anything special if I am switching from another detergent? What about Tide?

If you are switching from a clean rinsing detergent, you may have little to no trouble switching to Rockin’ Green. If you are using something like Tide however, you may experience some problems as the built up soap is drawn to the surface of your diapers. Even diapers that appeared to be clean before switching, may suddenly become stinky the first few washes with Rockin’ Green. This is totally normal, and will improve with continued use. To speed up the process, try Rockin’ an overnight soak with 3 Tbs of Rockin’ Green followed by several washes with nothing. Repeat the process until your diapers are fresh smelling again.

 

Will Rockin’ Green work on my Hard Water? Soft Water?

Yes. Rockin’ Green was designed with hard water problems in mind, so even if you have had trouble finding things that work in the past, Rockin’ Green will surprise you. If you have soft water, you can use even less Rockin’ Green to get the same effect. Begin with 1 tbs, and adjust the amount as needed.

 

I just started using Rockin’ Green and they smell worse! What’s up?

Sometimes, it takes a few washes to experience the full benefit of Rockin’ Green. With each wash, Rockin’ Green will work to pull out the trapped in detergent, grime and minerals that are inside your diapers and inserts, which can temporarily cause stink issues or even repelling for some people. If you experience this problem, we would suggest you Rock a Soak overnight and then do several washes with no soap added to flush out all the gunk. Repeat the process until your diapers are clean smelling, and then continue to use Rockin’ Green at the recommended dosage for day to day washings.

 

Will the fragrance oils cause problems with my diapers?

There is approximately 10 drops of fragrance oil per 45 load batch so the amount of oil in each load is negligible. The oils used in Rockin’ Green are a mixture of synthetic and essential oils, so when in doubt you can choose the unscented version for the same great results.

 

Will Rockin’ Green work on my HE Washer? My Frontloader?

Absolutely!  And because it’s a non-foaming formula, you don’t have to worry about using too much in your HE washer. Just use 1 tbs per load.

 

What if my washer doesn’t accept powdered detergents?

Most washers have an option for both liquid and powdered deteregents. You simply pop the liquid dispenser part out of the drawer to make it powder ready. If you wish you can mix the detergent with a cup or so of water to create a liquid, and then pour that into your detergent drawer.

 

Is Rockin’ Green phosphate free?

Yes, Rockin’ Green is 100% phosphate free.

 

Is Rockin’ Green SLS Free?

Yes! It’s also animal by-product free, never tested on animals…biodegradable….and a bunch of other Mother Earth Rockin’ goodness!

 

Ingredients

Rockin’ Green is made of safe, phosphate free ingredients which makes it good for the planet and gentler on your little ones. Everything is made in her home with love, and put to the test every single day on her own families diapers and laundry.

 

Ingredients: sodium carbonate , sodium percarbonate, natural chelating agents, sodium sulfate, bio-degradable surfactants, fragrance oils (if scented is chosen)

 

Please take great care to keep Rockin’ Green away from pets and children.

 

Warnings and Emergency Instructions

If irritation develops, please discontinue use immediately.

In case of ingestion, contact Poison Control at 1-800-222-1222 or seek medical attention immediately. Take care to avoid contact with eyes and flush immediately and seek medical attention if irritation persists.

 

Rockin’ Green can not be held responsible for misuse of the product.

 

Rockin' Green - Front Loader Questions TOP

From Rockin' Green Website:

Frontloader Problems?

You can also consult the Rockin’ a Frontloader Database- for more information on specific wash routines for your front loader.

 

A Word About HE Machines and Ammonia…

The main thing that I would recommend when using a front loader, is to make sure that you are getting plenty of water through your diapers during the initial rinse/wash prior to adding the soap. Some of the most successful wash routines involve a long cold wash before adding the soap.

 

*You can also try the towel trick- by throwing in a few towels along with your diapers to trick your washer into using more water.

 

Here’s a great article from Bummis.com regarding front loaders and ammonia problems

Your diapers should smell clean after they are washed. If they smell like urine, then it is clear that they have a urine residue. If they smell clean after they are washed and then like ammonia after the first pee, then it is probable that they have a urine residue.

How do I know I have a urine residue?

·         Strong odor of ammonia

·         Bad diaper rash

 

Where does the “stink” come from?

When a wet cloth diaper smells really bad, it is most likely due to an overproduction of ammonia.  In the body, ammonia is converted to urea and excreted.  Once the urine is released, the urea begins converting back to ammonia, so some ammonia smell is perfectly normal.

Lingering urea in the diaper and certain types of bacteria can speed up and increase the production of ammonia.  So if you smell an unusually strong odor of ammonia after your baby pees, you most likely have a biological residue in your diaper.

This residue is most commonly caused by not using enough water to wash and rinse diapers clean. It can also be caused by not using enough detergent. Detergent is what enables water to enter the fibers of the cloth and release its soil (by decreasing the surface tension of the water). If there is too little water (or detergent), the urine is diluted, but not rinsed away. It is recycled in the wash and dries onto the fabric, remaining there in the form of residues.

(From Bummis.com)

 

So, if you are Rockin’ a Frontloader there is no need to worry! Just work on getting more water through your diapers, and use the recommended amount of Rockin’ Green for super clean diapers and clothing!

 

 

Front Loader Database TOP

From Rockin' Green website:

Rockin’ A Frontloader

We have compiled a list of the different front loader models, along with successful wash routines for each.  Since Rockin’ Green is clean rinsing, you should be able to easily Rock a Frontloader now!

Bosch Nexxt

-Soak Cycle. 1T Rockin Green. Let it soak for 30min or more. This washer uses minimal amounts of water so the soak helps to get the diapers good and wet before the wash. Drain
-Hot wash. 1T Rockin green with extra rinse.
-If it has been 3 or more days for the diapers it helps to do an additional warm/hot wash with no detergent.

Frigidaire Affinity FL HE

-normal wash on cold/cold with tiny bit of detergent
-normal wash on hot/cold with tiny bit of detergent (1 tbs of RnG)
-extra rinse

GE Spacemaker Model #: WSSH300GWW

-1st run through is this: no detergent, Rinse cycle, cold/cold, med spin
-2nd run through: 1 tbs of RnG, perm. press cycle, hot/cold, med spin, heavy soil/stain and extra rinse option turned on
- 3rd run through: no detergent, quick wash cycle, warm/cold, high spin

GE WCVH6800J1WW

- start a cold rinse by pushing "speed wash", "normal soil", "medium spin", "tap cold", NO detergent.
-Once the cold rinse is complete pull out the wash drawer. Add 1 tablespoon of Rockin Green Soap. With the following settings- "whites", "normal soil", "medium spin", "warm", "extra rinse". *Use the My Cycle option to program your wash routine for future washes.

HE Cambrio/Toploader

-Rinse&Spin (cold/cold) with no soap
-Then a Normal cycle, set it to hot/cold with an extra rinse and a pre-soak with 2 tbs of RnG.

Kenmore Elite H3

-Rinse/Spin - 2nd Rinse, No spin, Tap Cold
-Heavy Duty - 2nd Rinse, Hot/Cold, High Spin cycle)

Kenmore HE2 Plus

-Rinse/Drain & Spin Cycle on Cold/Cold. I always make sure to press the Prewash & Second Rinse buttons
-Add 2 TBSP of RG to detergent bin
-Whitest Whites Cycle on Hot/Cold, High Spin Speed, Prewash, & Second Rinse.

LG Frontloader

-Cold/cold on delicate with water plus
-Hot/cold on cotton wash with water plus, 2tbsp of RG
-Cold/cold on delicate with water plus, no soap

LG WM0642HW

-Rinse & Spin (default setting of warm/cold) -
-Sanitary (again default water settings extra hot/cold) 1:45 1 table spoon of rockin green.

Maytag Epic Z

-Wash on sanitary setting with highest water and extra rinse. We throw in two sopping wet towels for extra water/weight. -
-Extra Rinse/Spin cycle

Maytag Epic

-on the 'cycle' knob select 'heavy duty'
-adjust the soil level to the maximum
-select hot for wash and cold for rinse
-push the 'prewash' and 'extra rinse" buttons
-use 1 tbs of Rockin' Green

Maytag Neptune

-1st cycle: heavy soil cold/cold with extra rinse
-2nd cycle: heavy soil hot/cold with extra rinse and 1-2 tbsp. Rockin' Green, sometimes adding a presoak for heavily soiled diapers
*Delay wash option is good for washing diapers overnight.

Samsung HE FL model number:WF218ANB

-Rinse and spin cycle with extra rinse (cold water) no detergent
- Hot/cold heavy duty cycle with extra wash/extra rinse +detergent
-Rinse and spin cycle again with extra rinse


Note: These wash routines are sent in by customers, and as with anything there are more than one way to wash diapers. So if you have a method that works for you, continue to do so. If you are having trouble, and are looking for a different routine give these a whirl.

 

Folding a Prefold - by Bummis TOP

HOW TO FOLD A PREFOLD DIAPER !

TIPS

    1. Make sure that the diaper and liner are completely contained inside the diaper cover. Any bit of diaper left outside of the waterproof cover can cause leaking.

    2. Do not tuck your diaper into the front flap on the inside of the diaper cover, as this flap is meant to prevent leaking through the sewing line.

    3. Be sure the diaper cover is fastened snugly enough so that it fits well and does not sag. Saggy diapers may leak!

    4. Use the fan fold for runny newborn poop. And don’t be afraid to try out the bikini twist! It may take a few tries to master it – but it also works really well for runny poop.

 

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